Hello! We thank you for taking the time to contact us via this form! We're happy to answer product questions, or help you with returns. Please give us a call between Monday and Friday from 9AM to 5:30PM CST @ 800.914.1991 or fill out the form below if you need assistance. If you wish to write us, please send inquires to P.O. BOX 3546 OAK BROOK, IL 60522-3546.